Noting significant changes in corporate culture and work processes that ultimately helped lead the company to meet or exceed all customer service standards, the Edison Electric Institute today named Green Mountain Power Corporation as a finalist for the power sector’s highest honor, the Edison Award.Given annually by the Edison Electric Institute (EEI), the prestigious award honors the U.S. shareholder-owned and international members for outstanding contributions and advancement of the industry. A committee of national industry trade publication editors and a panel of past and current EEI chairmen select the finalists and ultimate winners. This year’s award, the 45th, will be announced June 8 at EEI’s annual convention in Orlando, Fla.”These companies embody the spirit of innovation that forms the cornerstone of our industry,” said EEI President Thomas R. Kuhn in announcing the finalists. “The strong, bold leadership they exhibit today, coupled with the ability to chart a course into tomorrow, are what set them apart. In Green Mountain Power’s case, it was the transformation of the corporate culture and work processes that resulted in it being named a finalist.”Green Mountain set out on a mission to transform itself into a company characterized by financial strength, zealous concentration on customer service, and investor and regulatory confidence. Over the past several years, the company analyzed each position and its benefit to customers. This effort resulted in a radically modified workforce and work processes, with the company now serving 460 customers per employee compared with the national average of 337.This major shift in the company’ s corporate culture included a new work environment that facilitates communication and teamwork, and pushes down responsibility and decision-making. Private offices are non-existent, and all employees—including senior executives—work in cubicles or open spaces of the same size.In addition, Green Mountain Power awarded all permanent employees stock options, which has increased employee interest in the financial health of the company. The financial performance of the company has improved to where Business Week ranked them 25th among The Small-Cap Top 50 in its national index of small-cap companies.Perhaps most important, Green Mountain Power meets or exceeds all customer service standards, has reduced outages to below the national median, and offers a money-back service guarantee.The other U.S. finalists for the 2004 Edison Award are MidAmerican Energy, Public Service Enterprise Group and We Energies.
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Thirteen players of Ghana’s Under-17 female team have been denied entry visas to the USA.The Black Maidens are expected to travel to America to firm up preparations ahead of the 2014 FIFA Under-17 Women’s World Cup in Costa Rica next month.However coach Evans Augustine Adotey has been dealt a massive blow after majority of his players and some technical staff members were denied entry visas.The latest development has disrupted their programme but the Ghana FA has indicated their readiness to appeal against the decision on Monday.The Ghanaian side are racing against time to put their preparations into full gear ahead of the start of the tournament in March.The Maidens are drawn in Group B with Germany, Canada and South korea. They won bronze after beating Germany 1-0 in Azerbaijan two years ago.