Being Responsive Versus Being Reactive

first_img Get the Free eBook! Want to master cold calling? Download my free eBook! Many would have you believe that cold calling is dead, but the successful have no fear of the phone; they use it to outproduce their competitors. Download Now If you are waiting for your clients to need something, you’re being reactive.If you can’t shut down your email and turn off your phone for a couple hours at a time, you’re completely reactive. If you can shut down distractions long enough to do big blocks of focused work, only calling or emailing your clients back when you’re finished, you are being responsive.If you help your clients solve their service issues when they call or email you, you are being reactive. When you help your clients get to the person that owns the transaction on their first call, only escalating calls to you when they need a new outcome, you are being responsive to their real needs. (Hint: You own the outcomes, not the transactions. You don’t often add value as an intermediary)If you wait until your client decides on their next big initiative and bring it to you, you are being reactive. It’s proactive when you respond to the changes you notice in their business and bring them the new big ideas.The problem with being reactive instead of being responsive is that you’re always waiting for something to happen. You’re waiting for the world to act on you before you respond. Something happens and you react. While it’s necessary for you take action when your clients have a need, this is the opposite of being proactive and taking initiative.How much better could you serve your clients if you were responsive instead of reactive? How much more value could you create if you found a way to limit what you have to react to so you can be more proactive?The more reactive you are, the less responsive you can be. You’re too busy reacting to what comes your way instead of doing your most important work.QuestionsHow much of your day is spent on outcomes you were determined to take, not a reaction to what someone else dropped in your lap?Can you be responsive without being reactive?Do you answer your email and your voicemail before you start working on your most important outcomes? How much of you inbox is made up of things that require you to react?What do you need to do to be more proactive and less reactive?last_img read more

Held ‘positive interaction’ with villagers opposing Dantewada security camp, say police

first_imgA day after the police fired in the air to disperse 500 villagers descending on a security camp in Dantewada district in Chhattisgarh to oppose it, the police on Wednesday claimed they held a “positive interaction” with those residing within the camp’s security perimeter.“There is a remarkable change in the approach of the villagers of Potali. Women and children in particular turned up at the security camp and held a positive interaction with troops,” says Sundarraj P., Inspector General of Police (Bastar Range).Carrying bows, arrows and axes, residents of Potali, 56 km from Dantewada and neighbouring villages on Tuesday confronted security personnel head-on to oppose the permanent security camp that was set up there on November 11. As the situation seemed to have spiralled out of control during discussions between villagers and the District Collector and the Superintendent of Police, the police fired blank rounds in the air to disperse the crowd.  Mr. Sundarraj claimed villagers were under duress to launch an agitation. “Maoists mobilised villagers to protest against the camp. They didn’t have any other option but to take part. Otherwise, they would be killed,” he says.Strategic locationThe camp is of strategic importance for the forces as it falls in the volatile Aranpur region, which forms a connecting corridor between the Darbha division and South Bastar division for Maoists, explains Mr. Sundarraj.“That’s why Maoists are trying their best to derail our efforts in setting up a camp. It’ll be tough for their Malangir area committee to continue its activities once operations begin here,” he adds.“The area is considered a Maoist bastion,” says Devhans Rathore, Sub-Divisional Officer of Police, Kirandul. “When the situation got tense on Tuesday, we fired eight-ten blank rounds which made villagers run helter-skelter.” | Photo Credit: Special Arrangement Members of the District Reserve Guard interacting with villagers of Potali in Dantewada on November 13, 2019  According to the police, the development of the region is the “main antidote for the Maoist menace”. Therefore, under the Trust-Development-Security model, the police plans to win over locals through credible and transparent policing, speed up road construction and rehabilitate Maoists willing to surrender.However, Joga Poyam, vice-sarpanch of Potali, asserts the protest was independent and Maoists did not force them to take part. “Villagers are scared. They get caught in the crossfire between Maoists and security forces each time and bear the cost. Sometimes, when the police are unable to catch Maoists, they come for us.”Tribal women, who practise the age-old tradition of fetching wood and leaves from forests, do not want to be harassed by troops, he says. “Resentment is simmering in the village. We’ll continue our agitation.”On Wednesday, during discussions between neighbouring panchayats and security forces, villagers demanded they not be harassed or intimidated while going to fields, located as far as 5 km away in the hills, and markets.“They told us they had not set up the camp on our land but government’s, and that they won’t trouble us,” says Mr. Poyam. “They agreed with us and want to part of the development process,” says Mr. Rathore. “We told them we’re there for their own safety. If they don’t do anything anti-social, we won’t trouble them. If they need anything, they can come to us. Our doors are open.”’When will militarisation come to an end?’This being the fourth locals-led protest in a month against security camps in the Bastar region, Bela Bhatia, lawyer and social activist, believes that at the bottom of all of it lies the question: when will militarisation of the region come to an end?“Aranpur station area is already notorious for numerous fake encounters,” claims Ms. Bhatia. “Now they are moving even closer to locals, and they don’t want the camp there because they have been at the receiving end of fake encounters, sexual assault and arbitrary arrests for years.”Often, those living close to camps were arbitrarily stopped and questioned while going to fields and markets, she alleges.Ms. Bhatia believes the District Reserve Guard (DRG), composed mainly of surrendered Maoists, is now at the forefront of the anti-Maoist strategy of the police, while paramilitaries have faded in the backdrop.“Sometimes, they are deployed in areas where they were earlier active as Maoists. This helps them identify those who had attended meetings or given Maoists food back then. Meanwhile, it’s unclear whether these people still take part in such activities to the same extent or not,” she says.It is unclear whether their participation in such activities is voluntary or not in the first place as villagers are not in a position to say no to Maoists, she adds. “These protests, as I see it, is also due to the fear of an increased presence of the DRG in the area.”Mr. Sundarraj says typically a camp is set up by the DRG and the police. Later, if the situation warrants, paramilitaries can be moved in.last_img read more

Bonucci: Enough about Balotelli!

first_imgItaly ‘Enough about Balotelli!’ – Bonucci frustrated by focus on Italy striker after France defeat Jamie Smith Last updated 1 year ago 07:14 6/2/18 FacebookTwitterRedditcopy Comments(0) Mario Balotelli Getty Images Italy Mario Balotelli France v Italy France Friendlies The Azzurri forward wasted a number of chances for Italy against France, but Bonucci defended the striker after a 3-1 loss Leonardo Bonucci says it is time to reduce the focus on Italy striker Mario Balotelli after the Azzurri fell to the first defeat of Roberto Mancini’s reign against France.Goals from Samuel Umtiti, Antoine Griezmann and Ousmane Dembele earned Les Bleus a 3-1 win in Nice on Friday, Bonucci’s reply a mere consolation.Balotelli struck on his return from four years in international exile in Mancini’s maiden match in charge against Saudi Arabia, but only hit the target with two of his six shots at his home ground, Nice’s Allianz Riviera. Article continues below Editors’ Picks Goalkeeper crisis! Walker to the rescue but City sweating on Ederson injury ahead of Liverpool clash Out of his depth! Emery on borrowed time after another abysmal Arsenal display Diving, tactical fouls & the emerging war of words between Guardiola & Klopp Sorry, Cristiano! Pjanic is Juventus’ most important player right now And Bonucci, who captained Italy despite Mancini suggesting the armband could go to Balotelli, is fed up with the media’s focus on the former AC Milan and Manchester City forward.”Enough questions about Balotelli, enough!” Bonucci snapped at Rai Sport post-match. “He makes mistakes like everyone else, he scores goals like everyone else.”He is working hard, he has gained experience and came here with the right attitude, but enough talking about Balotelli. We are a team, we cannot put too much pressure on him or minimise the impact of all the other players.”France completely outplayed Italy and at times looked like running riot, but Mancini – who offered opportunities to newcomers Mattia Caldara, Rolando Mandragora and Domenico Berardi – sought positives after tasting defeat for the first time.”This can help to gain experience. Nobody likes to lose, ever, but there were moments where we had the chances to make it 2-2,” the Italy coach said to Rai Sport. “Naturally, there is a difference between us and France at the moment.”It was a totally different game to Saudi Arabia and the players did very well. Perhaps the most important thing is that the debutants did well and if we continue like this, in a year we’ll be at their level, or close to it.”At this moment, unfortunately, France are superior to us and have so many players available to them. We must work and learn to get close to them, but we’re on the right track.”@FrenchTeam score at least  goals Italy for theth time. Only Austria has also achieved this pic.twitter.com/RBX1qpdYvH— FIFA World Cup  (@FIFAWorldCup) June 1, 2018Bonucci agrees the future appears brighter for Italy, who failed to qualify for the World Cup for the first time since 1958.”This team has talent coming through and we can only get stronger,” the Milan defender said. “France have enthusiasm and youth, but also a lot of experience with players at top clubs challenging for major honours. I think they are one of the favourites for the World Cup.”last_img read more